Refund Policies
Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.
Try Hockey For Free
None
Learn to Skate
It is part of our Association’s mission to encourage all players to finish the season if they can. VAHA will refund fees for players that cannot continue the season due to injuries, moving out of the Viroqua Area Hockey Association area or other special circumstances. Player families are responsible to notify the Arena Manager to request refunds due to injuries or moving from VAHA and must do so within 30 days of player resignation or may forfeit their refund. All other requests for a refund must be submitted to the Board of Directors in writing for approval. Fees refunded when a player cannot continue the season are determined on a pro-rated basis. For example, if the regular season is 20 weeks long, and a player resigns at 15 weeks, their refund will be calculated by taking the 5 weeks they missed divided by 20 to get a 25% refund. If the skater fees were $360.00 the refund would be $90 ($360 X .25).
Thunder Mites
It is part of our Association’s mission to encourage all players to finish the season if they can. VAHA will refund fees for players that cannot continue the season due to injuries, moving out of the Viroqua Area Hockey Association area or other special circumstances. Player families are responsible to notify the Arena Manager to request refunds due to injuries or moving from VAHA and must do so within 30 days of player resignation or may forfeit their refund. All other requests for a refund must be submitted to the Board of Directors in writing for approval. Fees refunded when a player cannot continue the season are determined on a pro-rated basis. For example, if the regular season is 20 weeks long, and a player resigns at 15 weeks, their refund will be calculated by taking the 5 weeks they missed divided by 20 to get a 25% refund. If the skater fees were $360.00 the refund would be $90 ($360 X .25).
Girls Thunder Hockey
It is part of our Association’s mission to encourage all players to finish the season if they can. VAHA will refund fees for players that cannot continue the season due to injuries, moving out of the Viroqua Area Hockey Association area or other special circumstances. Player families are responsible to notify the Arena Manager to request refunds due to injuries or moving from VAHA and must do so within 30 days of player resignation or may forfeit their refund. All other requests for a refund must be submitted to the Board of Directors in writing for approval. Fees refunded when a player cannot continue the season are determined on a pro-rated basis. For example, if the regular season is 20 weeks long, and a player resigns at 15 weeks, their refund will be calculated by taking the 5 weeks they missed divided by 20 to get a 25% refund.
Boys Thunder Hockey
It is part of our Association’s mission to encourage all players to finish the season if they can. VAHA will refund fees for players that cannot continue the season due to injuries, moving out of the Viroqua Area Hockey Association area or other special circumstances. Player families are responsible to notify the Arena Manager to request refunds due to injuries or moving from VAHA and must do so within 30 days of player resignation or may forfeit their refund. All other requests for a refund must be submitted to the Board of Directors in writing for approval. Fees refunded when a player cannot continue the season are determined on a pro-rated basis. For example, if the regular season is 20 weeks long, and a player resigns at 15 weeks, their refund will be calculated by taking the 5 weeks they missed divided by 20 to get a 25% refund. If the skater fees were $360.00 the refund would be $90 ($360 X .25).
Open Skate
a
Adult Hockey
None
Goalie Development
None
Founders Cup
asd
GPS Power Skating Clinic
Cancellations made more than 14 days before the clinic date will receive a full refund. Cancellations made within 14 days of the clinic date are non-refundable. No refunds or credits for no-shows or early departures on the day of the clinic. If a player is unable to attend due to injury or illness, a full refund or credit will be issued with a note from a parent/guardian (documentation may be requested). If the association or GPS cancels the clinic, all registered participants will receive a full refund. Refunds will be issued using the original payment method within 10 business days.
Peewee B/C
Withdrawal Notice Teams that need to withdraw from the tournament must submit written notice to the Tournament Director at least 30 days before the tournament start date (on or before December 23, 2026). Notice must be submitted by email to: Phoebe Engh, Tournament Director phoebeengh@yahoo.com Refund Eligibility Refunds are issued only if the withdrawing team's roster spot can be filled by another paying team, either from the waitlist or a new registration. If a replacement team is found, the withdrawing team will receive a full refund of their $850 team fee. No service or administrative fee will be withheld. If no replacement team can be found, no refund will be issued, regardless of when notice was given. Withdrawals submitted within 30 days of the tournament start date (after December 23, 2026) are not eligible for a refund under any circumstance. Tournament Cancellation If Viroqua Thunder Youth Hockey cancels the tournament for any reason (including but not limited to weather, insufficient team registration, or facility unavailability), all registered teams will receive a full refund of their team fee. How to Request a Withdrawal Email the Tournament Director (contact above) with your team name, division, and requested withdrawal date. Requests are time-stamped upon receipt; the 30-day window is measured from this date. You will be notified in writing once a replacement team has been confirmed and your refund has been processed. Questions about this policy? Contact Phoebe Engh at phoebeengh@yahoo.com.
Thunderfest
-
Thunderfest
None